Thursday, November 1, 2007

Nobody likes a snooty salesperson

I came across this very interesting by Christina Binkley from Wall Street Journal, Taking an Emotional Audit of Rodeo Drive, in where she described a stroll down Rodeo Drive and how badly or well she was treated by various salespeople, some of who ignorantly judged her "not worthy" simply based on the way she dressed. I think the luxury brands and companies need to send their salespeople to some kind of training where they are taught not to judge if a customer is "rich" or not based on appearance. In this day and age, a billionaire could be in a t-shirt and jeans. Do you have your own experience of being treated terribly by a store clerk? Leave a comment!

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